Shipping Policy
1. Introduction
Thank you for choosing Shop About Business Solutions for your essential business supplies. We are dedicated to ensuring your orders reach you efficiently and reliably across South Africa. This policy explains how we handle shipping to make your experience as smooth as possible.
2. Shipping Areas
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We deliver to all major cities and towns throughout South Africa. Currently, we do not offer international shipping.
3. Order Processing Time
Orders are processed and prepared for dispatch within 1 to 2 business days after your payment is confirmed. Please note: Orders placed over weekends or on South African public holidays will be processed on the next business day.
4. Estimated Delivery Times
Delivery times depend on your location:
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Major Cities (e.g., Johannesburg, Cape Town, Durban): Typically 2–4 business days
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Outlying/Rural Areas: Typically 3–7 business days
You will receive a tracking link via email once your order has been shipped.
5. Shipping Costs
Shipping costs are calculated at checkout based on your delivery address, the size, and the weight of your order. You will see the exact cost before you complete your purchase. Keep an eye out for our special promotions, as we sometimes offer free shipping!
6.Order Tracking
Once your parcel is on its way, we will send you an email with your tracking details. If you haven't received tracking information within 3 business days of your order confirmation, please contact us.
7. Delivery Issues
If your order is delayed, missing, or if you encounter any delivery problems, please contact our support team as soon as possible. We will work directly with our courier partners to resolve the issue quickly.
8. Incorrect Shipping Details
Please double-check your delivery address carefully before confirming your order. We cannot be held responsible for delays or losses that occur because of incorrect or incomplete shipping information provided by the customer.
9. Data Protection
Your privacy is important to us. In line with South Africa's Protection of Personal Information Act (POPIA), we only collect and share the necessary personal information (such as your name, address, and contact number) required to fulfill and deliver your order. We do not sell or misuse your data. For more details, please refer to our Privacy Policy.
10. Contact Us
If you have any questions about our shipping policy or your order, please contact us at hello@shopabout.co.za or WhatsApp us on +27 61 133 8908